by opening the active door, and removing one hinge screw from the top hinge and installing a 2½" wood screw through the top hinge and into the rough opening.
We are very disappointed with the construction of the door. Started helping my father when I was 8. With MASTERCRAFT ®, you will always get a great door…
I did not spend this kind of money to have to rework their product. Bought a different second set which still didn't fit. When the door is 20+ years old and you don't know who made it, it's hard from the photo on the web to know whether the plug is a good fit.
Bought a mastercraft exterior door at Menards and had it professionally installed. I asked them what I would do if I needed a window and they said I would need to buy another door. Bought a Mastercraft Mission fiberglass front door and found out the hard way how cheaply they are constructed.
For spending over a thousand dollars on a door, we are extremely disappointed. 046-0505-2 Model no. Don't buy Mastercraft doors, unless they are for someone you really don't like! The trim on the door is haphazardly installed.
The Attorney General's office does keep a file of complaints against faulty manufacturers so others with similar problems might contact them.
What an ill designed door!
Never I did not loose any of them because I was careful to the point I opened the bag on the kitchen table. DOOR GLASS & FRAMES MASONITE DOOR PARTS TAYLOR DOOR PARTS WARTIAN DOOR PARTS FOX STORM DOOR PARTS THERMA-TRU DOOR PARTS DOOR SWEEPS DOOR LOUVERS WEATHER-STRIPPING COMMERCIAL DOORS. Some screw caps can be shipped to you at … „I¥B£K‹C§A‚×»ŠW&+§jû-UReaîx}#á^b'—J€aÊqÁBKùæÛ¬ŒšòRP-ğ¤T€ã6ƒ‡E®Ìb•L)Õ�Z/ÿÕñ—¾XiTÒ1eñ“…QËØÒ2:€ ÆgRB …‚…:à"ÊÆ.¡¡`1¸¿€Â5üí¾@ºˆ+Á 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js'; var s = document.getElementsByTagName('script'); s.parentNode.insertBefore(ga, s); Mon - Fri 9am to 5pm EST. we understood that we needed to add caulk, but the door had only been installed 24 hours. This is not DIY's fault; it's just the problem with some kinds of on-line purchases -- which I don't begrudge because these plugs are very hard to find. I am absolutely disgusted with them and will never buy another door from them.
I contacted the company and had to explain in detail what was wrong.
After reading the reviews and the difficulty with customer service, I won't even try to return it. Anytime it rained from the West, Northwest, or North and was windy we had to lay towels down to keep the water soaked up in the entry hall. Louise Fox from Guest relations (which she should be fired!) Overview Building Design Truss Design Retaining Wall Design Tall Wall Design Requests. I will work to help others avoid this product and problems. Because that makes sense. They are exactly what I needed and they arrived very quickly. What kind of Junk is Mastercraft made by Miidwest? Hardware › Door Mastercraft Misc. When I got it home and unwrapped it, it had damage on the frame and door on the exterior.
You’re seeing this ad based on the product’s relevance to your search query. My Account | Hello, Guest Home > FRAME PLUGS > Therma-Tru … of 2 entry doors and 1 aluminum clad sliding door w/wood interior.... 1 of the entry doors was trim damaged which I fixed but the double hardware holes was misaligned to the jamb. We could have lived with that!
We were 'sold' on the company by a sales person and also bought $6000 of hardwood flooring the same day that we ordered $3000 worth of doors. After over a dozen emails back and forth (I'll spare you the gritty details), them telling me Windex would remove caulking (um, ok) and me filling out a measurement questionnaire (when none of my complaints had anything to do with the measurements of the door), I ended up with two new windows. DIY Door Store has everything you need for easy repairs offering affordable prices on replacement parts including Therma-Tru 20/Pkg White BTS Frame Plugs. Lastly, many of the holes drilled for the screws on the frame of the windows are drilled in a manner that does not allow the plugs to obscure the holes. No space to fill so looks perfect, Therma-Tru 3/Pkg Classic-Craft American Style Dentil Shelf Plugs, Western Reflections ODL/Western 18/Pkg Screws.
No big deal. These look great and for very snug and look great.
We wanted to buy local as much as we could and were excited about being able to tell guests that our door was made in Wisconsin. I was installed (by a proffessional who has done quality work several times for me in the past)and the door will not seal. This site's intended for private owners only.
Menards aka Midwest Mfg. We have a porch so we did not want to put a storm door on since this door is pretty. The patio door was as aluminum flashed on bottom “1 pc” and up walls as I’ve always done. We have better things to do than waste our time fixing someone else's mistakes.
Therma-Tru 20/Pkg Fiber-Classic Buff Frame Plugs (1) Your Price: $9.95 Ships in 3-4 Weeks . and I would have been happy. My experience with Mastercraft was absolutely awful. Says lifetime warranty....not even six months and my French doors are falling apart and fiberglass door is warped! Therma-tru didn't provide enough of these plugs when I bought a new door, and when I called them, said it would be 3 weeks for a new package to be shipped.
Frequently Asked Questions Product Literature.
Menards will not give me a refund even after contacting the BBB.
Just like the original, perfect fit. Home › Mastercraft Misc. I called Mastercraft and they said I would need to buy another door, because the part I need is not replaceable and part of the entire door. We spared no expense on this purchase and were expecting better workmanship. It took a complaint to the Attorney General's office to get Mastercraft to even look at the door. "My husband and I ordered the door on Saturday 1/9/16 and picked it up on Friday 1/15/16. We ordered the door with a handle and deadbolt bore. Will just chalk it up to a poor decision to buy from Menards.
Mastercraft's customer service is bottom of the barrel. The apex of these plugs stuck up a tiny bit above the frame so I shaved them flush with a razor blade. They could have sent me new trim and plugs for around the windows and a kickplate (you know, the one we paid paid for?!) It what do I know with my experience being so little. (fig.
There is also glue/adhesive on the window framing. After looking and calling all over for these frame plugs I finally found your store online. From 5' away, this isn't observable, so I'm ok with the result. I’m now 58 and been doing this most all my life.
He took my order on the phone and sent it out within one day. I went to Menards and talked to the gentleman that sold us the door and he told me what to do and assured me that they would wan to make the product right. Won't make that mistake again. was assured it could be repaired.
How much do screw caps cost?
The door edge is not notched out for the plate that came with the lockset. Upon measuring the door jam, it was 36 inches at the bottom, but only 36 and 13/16 on top. told hubby to stop payment on door on credit card and his response was that Menards would make it right and he wouldn't stop payment. . 99 Camden, IN. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. The holes were made through the door to accommodate the handle and deadbolt but did not allow for the door to close properly as the interior closing edge was not bored to house the locking mechanism.
Menards will not back its products!
DOOR GLASS & FRAMES MASONITE DOOR PARTS TAYLOR DOOR PARTS WARTIAN DOOR PARTS FOX STORM DOOR PARTS THERMA-TRU DOOR PARTS DOOR SWEEPS DOOR LOUVERS WEATHER-STRIPPING COMMERCIAL DOORS. Wood, fiberglass, steel. Did I mention that we paid $1700 for this door? I was so glad that I found them at this website. Therma-Tru 18/Pkg Tan BTS Frame Plugs (4) Your Price: $9.49 Ships Next Business Day . We still have not received a kickplate.
Bought a set of plugs which didn't fit. I was eager to get the door painted before hanging it, so purchased these, hoping they would come sooner. No dealers please. My local Menard's did contact Midwest on my behalf but with no sucess. When the door is 20+ years old and you don't know who made it, it's hard from the photo on the web to know whether the plug is a good fit. I'm wondering how you could have possibly had a good experience with that company. | 888-998-DOOR (3667), Therma-Tru 20/Pkg Fiber-Classic Buff Frame Plugs, Therma-Tru 20/Pkg Classic-Craft Oak Frame Plugs, Therma-Tru 20/Pkg Classic-Craft Mahogany Frame Plugs, Therma-Tru 3/Pkg Classic-Craft American Style Dentil Shelf Plugs, Western Reflections ODL/Western 18/Pkg Screws. It was clearly visible.
Videos on MASTERCRAFT® installation, information, hints, and troubleshooting. Four lines of chalking and soils in corners. It appears that the bits used to drill the holes wore in the trim on an angle that was not intended. We needed to replace our front door and the sidelite so after looking at the different style of doors and sidelites we special ordered a fiberglass door with the small oval accent with a design that we both liked and then the sidelite with the same design.
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